Privac Policy
Effective Date: 19th September, 2025
BA3AI (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our websites, products, and AI-powered services (“Services”).
1) Information We Collect
- Personal Information: name, email, phone, company, billing details.
- Usage Data: IP address, device/browser, pages viewed, timestamps, referrers.
- AI Interaction Data: prompts, uploads, queries, feedback, and generated outputs.
- Cookies & Tracking: see our Cookie Policy.
- Sensitive Personal Information (where applicable): e.g., geolocation or biometrics, handled with extra safeguards.
2) How We Use Information
- Provide, operate, and improve the Services;
- Customize AI responses and recommendations;
- Security, abuse detection, and fraud prevention;
- Communications and marketing (opt-in where required);
- Research, model training, and feature development (with safeguards & de-identification);
- Compliance with legal obligations.
3) Legal Basis for Processing (GDPR)
- Consent (e.g., marketing, cookies);
- Contractual necessity (to deliver the Services);
- Legitimate interests (product improvement, security, anti-fraud);
- Legal obligations (tax, accounting, regulatory).
4) Your Privacy Rights
Depending on your location (e.g., GDPR in the EEA/UK; CCPA/CPRA in California; LGPD in Brazil; PIPEDA in Canada), you may have the right to:
- Access, correct, delete, or port your personal data;
- Opt out of sale or sharing of personal data: use our Do Not Sell or Share My Personal Information link;
- Limit the use of sensitive personal information (CPRA);
- Object to processing or automated decision-making;
- Withdraw consent at any time.
To exercise rights, email privacy@ba3ai.com. We may verify your request consistent with applicable law.
5) Children’s Data
Our Services are not directed to children under 13 (US COPPA) or under 16 (EEA/UK). We do not knowingly collect data from minors.
6) Data Sharing
- With service providers under written data processing agreements;
- With business partners with consent or after de-identification;
- With regulators or law enforcement where required by law.
We do not sell personal data.
7) International Transfers
We may process data globally and rely on appropriate safeguards (e.g., Standard Contractual Clauses).
8) AI Transparency & Automated Decisions
Some Services include AI-generated outputs, recommendations, or classifications. These features are assistive and do not replace human judgment. Where legally required, you can request meaningful human review of significant decisions. We are preparing for evolving regulations (including the EU AI Act) by implementing transparency, risk management, and oversight.
9) Data Retention
We retain data as long as necessary to provide the Services or comply with law. AI interaction data may be de-identified for research and improvement.
10) Security
We employ industry-standard encryption, access controls, and monitoring. No method is 100% secure.
11) Supervisory Authority & DPO
If you are in the EEA/UK, you may lodge a complaint with your local data protection authority. If BA3AI appoints a Data Protection Officer, contact details will be posted here.
12) Contact
If you have questions, contact: sales@ba3ai.com.
